Get Top-Notch Customer Service Software
Whether you're new to Freshworks or an expert looking to upgrade, RCK Techiees has you covered.
We have extensive knowledge of Freshworks and can enhance your CX strategy with the right tools, offering more support channels. Let us help you take your customer experience to the next level.
Our Freshworks Offerings
Implementation & Quick Start Packages
Begin using Freshworks easily and efficiently, without self-setup hassle or risk. We have designed our Freshworks implementation services to integrate your current software with Freshworks and set up customer support that works.
Optimizing Software and Processes
Optimize your software with Freshworks Software + Process Optimization. We work with you to pinpoint and implement steps that refine your Freshworks system, aligning it with your goals and boosting organizational effectiveness.
Migration Services
Our team will handle your migration to Freshworks from your current customer support or helpdesk system, ensuring a smooth transition of data, settings, and processes. We focus on seamless adoption of Freshworks for your company and strive to minimize any disruption to ongoing customer service activities
Custom Application Development
Simply adding Freshworks to your tech stack isn't enough for success. Our team of specialists will integrate it with your existing platforms and solutions, creating custom integrations that simplify support, enhance customer experiences, and centralize access to critical client information, among other benefits.
Evaluation & Procurement Services
Our software estimation and purchase services go beyond negotiations, acting as your trusted partner to secure the best deals with software vendors. With us, you'll access lower prices and better terms, ensuring that every dollar spent effectively contributes to achieving your goals.
Integrations
Link your Freshworks application with your existing tech stack through our integrations. We create seamless connections between your current software and Freshworks, boosting interoperability between your CRM and other systems. This integration unlocks new efficiencies, streamlines processes, and ensures smooth data flow across platforms.
Freshworks Expertise
Our team enhances employee experiences with Freshservice, enabling your internal support teams to achieve more with less. Freshservice offers features like incident management, AI-powered services, and comprehensive automation, helping your team work more efficiently and deliver superior service.
Freshdesk enhances customer support with its internet-based system featuring AI, omnichannel help desks, and multi-channel management for seamless service. Empower your teams with smart ticketing and AI-driven insights for intuitive support. Integrated with scalable platforms, Freshdesk ensures timely customer engagement at all stages of development.
Freshsales enhances CRM efficiency with AI-driven analysis of customer interactions and sales on their cloud-based platform. It offers features like kanban views for simplified lead management, intent scores for targeted client interactions, and one-click calls for quick communication. Save time on data entry with automated updates, driving revenue growth faster and more efficiently
Need help with Freshworks? RCK Techiees specializes in Freshworks features to solve your problems and enhance customer experience performance.
Tech partners
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